Lighthouse Kids stands behind their products 100% so if you see something funny let us know! The warranty period for Lighthouse Diapers is 3 Months from the date of purchase.
Here are things that ARE covered by our warranty:
- Stitching defect that affects functionality (not cosmetic)
- Snap defect
Here are things that ARE NOT covered by our warranty:
- Poor fit on your baby
- Turning gray
- Misuse by owner
- Hungry drier (eats up your diaper!)
- Bleach soaks/any bleaching/bleach burns
- Vinegar soak
- Medium/High Drying (please dry on low only or hang dry)
Please remember that your diaper is a product that is washed and dried repeatedly, so the more diapers you have the more they will last. If you wash a few diapers every day, chances are they will wear out faster.
If your diaper is new and purchased from us or GreenPath Baby, we will send you a pre-paid label (within the first week). After the first week of use you are responsible for shipping the diaper back to us for a replacement. Please contact us with your warranty request and we will work with you to replace your diaper.
If you feel you need to submit for a replacement, please fill out the form below AND email email@example.com for more instructions.